Privacy Policy

Last updated: 26 October 2026

1. Information we may collect

Bookmakers Den may collect account and service information such as email address, date of birth or age-verification information, account status, membership entitlements, payment references and service-use information.

2. Why we collect it

Information is used to create and manage accounts, confirm eligibility, provide member access, process or reconcile payments, secure the service, respond to enquiries and operate Bookmakers Den.

3. Payment information

Where payments are enabled, payment processing may be provided by a third-party payment provider. Bookmakers Den does not intend to store raw credit or debit card details.

4. How information is stored

Account information may be stored in hosted infrastructure and databases used to operate the website. Reasonable technical and organisational safeguards are used to protect access to that information.

5. Service providers

Bookmakers Den may use third-party service providers for website hosting, database infrastructure, payment processing, email, analytics or AI-related functionality. Those providers may process information as necessary to provide their services.

6. Overseas processing

Some service providers may store or process information outside Australia. The location of processing may vary depending on the providers used.

7. Access and correction

You may request access to personal information held about you or ask for inaccurate information to be corrected by contacting mdkb72@outlook.com.

8. Privacy enquiries and complaints

Privacy questions or complaints can be sent to mdkb72@outlook.com. We will review the matter and respond within a reasonable period.

9. Retention

Personal information is retained only for as long as reasonably required for account administration, service operation, legal obligations, security, payment records or legitimate business purposes.

10. Website measurement

We use Google Analytics and Google Ads measurement to understand visits to public pages and measure completed Weekly Book purchases. These services may use cookies and similar identifiers. Purchase measurement includes an order reference, purchase amount, currency and product name; it does not include your email address, date of birth, payment-card details or Den AI questions. Our measurement tags are excluded from sign-in, registration, password-reset, payment-processing and administration pages. Automatic form and site-search measurement is disabled in our Analytics property.

Google may process measurement information outside Australia. Read how Google uses information from sites that use its services. You can manage cookies using your browser settings; blocking measurement does not prevent access to the public Card or Ledger.

11. Changes to this policy

This Privacy Policy may be updated when Bookmakers Den changes its services or information-handling practices. The current version will be available on this page.